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Identify Documents & Processes:
Create buy-in by collaboratively identifying, mapping and modelling documents and business processes:
- Document identification
- Template creation
- Process Mapping
- Process Modelling
- Cascading processes
Commit People to Processes:
Make process management everybodys job by making processes models and documentation available to entire organisation. Create commitment by clarifying tasks, roles and responsibilities.
- Create Process Awareness
- Explicit roles & responsibilities
- Personalization of information
- Interactive feedback & action planning
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